Book with confidence
Secure Payments with Holiday Rent Payment (HRP)
All card payments are processed securely through Holiday Rent Payment (HRP), a trusted UK-based payment provider specialising in holiday accommodation. Your payment details are fully encrypted and protected, ensuring every transaction is safe, secure, and handled with care.
Optional Holiday Insurance with XC Cover
For extra reassurance, you can choose to add holiday insurance via XC Cover at the time of booking. XC Cover provides specialist short-stay accommodation insurance, designed to protect your holiday should the unexpected happen. Depending on the policy selected, cover may include cancellation, curtailment, and other unforeseen circumstances — giving you added confidence when planning your stay.
Book Direct, Stay Assured
By booking directly with us, you benefit from transparent pricing, secure payments, and optional protection tailored specifically for holiday stays.
If you have any questions about payments or insurance options, our team is always happy to help.
What’s included in your booking
Every guest can expect to find a luxury welcome hamper upon arrival, each property also provides fast Wi-Fi, high quality linen and towels, logs (where relevant), dishwasher tablets, tea towels and hand wash. Our minimum standards ensure you have everything you need for a memorable stay, but some properties may provide alternative or slightly varied items, so please request detailed information from our team before your stay, if still required.
Who Manages Cornish Stays properties
Each of our property owners have a local manager and housekeeping team on hand to prepare and clean the property, whilst also being available to resolve any potential issues during your stay.
If you have a problem during your stay who to contact
In any cases where you encounter a problem, please contact the property manager as soon as possible. You’ll be able to find their details on your booking documents and on the guest information in the property. There’s a 24/7 emergency contact number that goes straight through to the local property manager, so guests can rest easy that there’s always someone on the end of the phone if issues arise.
We personally know our properties and owners so every detail is covered – and we even stay in many of them too – so whether it’s about the house, the local area or a special surprise you’d like help planning, Charlotte can provide personal insights and answer any questions to help you find and plan your Cornish stay.